Create Your Account

To get access to WolkAbout IoT Platform web/mobile application you need to register your account to our Platform.

There are two ways of registration:

  • Web registration
  • Mobile registration (registration via mobile app is available only in specific cases)

Web Registration

Depending on the business case, you can register your account to WolkAbout IoT Platform web application in two ways:

Email Invitation

  • You will receive an email invitation to join the Platform containing the account activation link
  • Go to the link
  • You will get the registration form
  • Enter First name, Last name and Password (it should be at least eight characters long including at least one upper-case, one lower-case letter and one digit)
  • Confirm password
  • Click Next

  • Check Terms of Service and Privacy Policy
  • Click Account Activation

Note: The invitation link is valid for 24 hours. If the link expires, user can send the invitation again with the Resend invitation option from the User Management screen.

Select Resend email and a verification email will be sent to the user in question again.

Note: Email address is set up in the beginning and cannot be changed later in the process.

  • Go directly to the provided WolkAbout IoT Platform web app address
  • Link will lead you to a screen on which you can create your account
  • In a new dialog enter: first name, last name, email address and password (should be at least eight characters long including at least one upper-case and one lower-case letter and one digit)

  • Confirm password
  • Check Terms of Service and Privacy Policy
  • Confirm that you are over 16 years old
  • Check Subscribe me to the newsletter (optional)
  • Click on Create Account

Once the account is created, you will receive a verification email with a link to verify your email address. After verification is done, your account will be verified and activated. The account is inactive until verified. After verification, you will be able to sign in.

Sign In

  • Enter email address and password

Mobile Registration

You should download WolkAbout mobile application from the App Store for an iOS platform or from the Google Play Store for an Android platform.

  • Open the application
  • Configuration page will be displayed
  • Connect to the server of your choice

You can do that either by manually entering the provided server address or by scanning the QR code. Your WolkAbout IoT provider will give you a proper server address.

After the configuration process is completed, the Log in dialog will appear.

  • Enter your email address and password

  • Click Log in

Note: Register button will be displayed if enabled by your business case.

A new dialog will then appear and you will be prompted to enter:

  • First name
  • Last name
  • Email
  • Password

Note: Password should be at least eight characters long including at least one upper-case and one lower-case letter and one digit.

  • Confirm password
  • Check Terms of Service and Privacy Policy
  • Confirm that you are over 16 years old
  • Check for news and updates
  • Click Register

You have successfully registered your account!

Mobile Application Installation and Configuration

After verifying your account, you will receive a welcome email containing two links to download WolkAbout mobile application:

If you download the application to your mobile phone by going to one of these links, the configuration will start automatically, meaning that the link for the proper Platform will be set.

If you download the application directly from the App Store or the Google Play Store without following one of the provided links, you will need to configure it manually.

You can also connect to the server by using its address or scanning the QR code, as shown in the screenshot below.

To configure a proper server address:

  • Go to the Account Management
  • Select Settings

  • QR code will be displayed along with the server address:

Log In

After the configuration process:

  • Enter your valid email address and password
  • After that, you will be able to log in

Forgot Password

If you forget your password, go to Forgot password link and enter the email address you used at the registration. You will receive an email that will allow you to reset your password. After going to Reset password link in the email, a new dialog will appear and you will need to enter new password and confirm it. If you didn’t receive the email in your inbox:

  • Check your spam/junk folder

If you have trouble resetting your password or logging in with your valid credentials, feel free to contact WolkAbout support team at support@wolkabout.com.

Make sure email address support@wolkabout.com is not blocked on your email account, and that all the emails from our support team are always delivered.

For more information on this, please refer to Account Registration section in this guide.

Initial Step in WolkAbout IoT Platform Web Application

After you have created your account, you can log in by entering your email and password. This will redirect you to the WolkAbout IoT Platform home screen, where you can access all of its applications: