Manage Device Credentials

One of the ways to get new credentials is the Get new credentials option. This option allows you to change your device password (e.g. sensor stops working and you need to connect another device).

When you click on one of the devices on the device list, the device details screen will open. Click the Get the new credentials button on the top right.

  • Write down new credentials generated by the Platform
  • New credentials can be downloaded or sent by mail

Note: Platform does not save the credentials due to security.

If you forget your credentials, the same action will be applied as displayed below.

Note: In case of connecting new physical device there is no need to create new device type. A previously described device type needs to be assigned to it.

As informed above, your new device password will invalidate the previously generated ones and the device will be put offline.