Manage Your Account

Account Management enables you to manage your account and provides additional information about the account and the application. It is located in the application’s title bar.

  • Click the /uploads/user button
  • It will display a drop-down menu with Account, Switch tenant and Log out options:

Account

Enables you to modify your account by changing your credentials.

  • Select Account in the User menu drop-down
  • New Account settings dialog box will appear with Info and Password tabs
  • Change first and last name in Info tab

  • Change your password in Password tab

  • Click Save

Switch Tenant

The Switch tenant feature enables Platform owner to switch through different tenants (contexts).

For more information on the Tenant and/or the Context, go to the Glossary of Terms on our website.

Note: If you do not see this functionality, it is most likely not supported by your business case. For more information, please contact your support.

Log Out

Log out of the application.

  • Click the Account management button

  • A drop-down list will appear

  • Click Log out
  • A new Logout dialog box will appear

  • Click LOG OUT to confirm the action

Help

Enables you to get detailed instructions on how to use the Platform.

  • Click the Help button in the application’s title bar

  • A drop-down will appear with:
    1. Start Tutorial - enables you to access and restart the tutorial at any time
    2. User Guides - enables you to access user guide for web and mobile application
    3. About - enables you to quickly access your account on Platform’s mobile application by scanning a QR code